Contact Us

Gateway Mortgage Group, LLC
Correspondent Lending Division

Sales & Operations Center
18583 Dallas Parkway, Suite 250
Dallas, TX 75287
Main: 855.825.6522

Servicing Center
244 South Gateway Place
Jenks, OK 74037
Main: 877.764.9319

Registration and Commitment/Lock Desk

Commitment Desk / Lock Desk 855.625.6520 (Toll Free)
Best Effort First & Second Liens CorrLock@GatewayLoan.com
Best Effort TVLB Locks and SETH GoldStar Second Lien CorrBonds@GatewayLoan.com
Mandatory Bid Lock Desk MandatoryBids@GatewayLoan.com
Commitment / Lock Desk Personnel Hours Hours 8:00 a.m. to 6:00 p.m. CT
Manual Locking Hours for Gateway Second Liens and SETH GoldStar Second Liens Hours 8:00 a.m. to 6:00 p.m. CT
GEMS Online Locking Hours First Posting to 11:59 p.m. CT

Business Hours and Holiday Schedule

Gateway Mortgage’s Correspondent Lending Division business hours are between 8:30 a.m. and 6:00 p.m. (CT), Monday through Friday.

Gateway is closed on the following holidays:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Friday after Thanksgiving
  • Christmas Day

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  • ANNOUNCEMENTS:

    Effective February 15, 2019, Gateway Mortgage Group Correspondent Lending (Gateway) aligned with rec... Read More
    Please note the recent updates to the Texas Veterans Housing Assistance Program (VHAP) Program bel... Read More
    On December 22, 2018, the US Government partially shut down due to the expiration of the nation’s ... Read More
    On December 3, 2018, FEMA issued an updated presidential disaster declaration for CA Wildfires.  Re... Read More
    Please note the updated guidelines for TVLB loans effective November 5th, 2018:\r\n\r\n TVLB lock term ... Read More