Contact Us

Gateway Mortgage Group, Correspondent Division, a division of Gateway First Bank

Sales & Operations Center
18583 Dallas Parkway, Suite 250
Dallas, TX 75287
Main: 855.825.6522

Servicing Center
244 South Gateway Place
Jenks, OK 74037
Main: 877.764.9319

Registration and Commitment/Lock Desk

Commitment Desk / Lock Desk 855-825-6520 (Toll Free)
Best Effort First & Second Liens CorrLock@GatewayLoan.com
Best Effort TVLB Locks and SETH GoldStar Second Lien CorrBonds@GatewayLoan.com
Mandatory Bid Lock Desk MandatoryBids@GatewayLoan.com
Commitment / Lock Desk Personnel Hours Hours 8:00 a.m. to 6:00 p.m. CT
Manual Locking Hours for Gateway Second Liens and SETH GoldStar Second Liens Hours 8:00 a.m. to 6:00 p.m. CT
GEMS Online Locking Hours First Posting to 11:59 p.m. CT

Business Hours and Holiday Schedule

Gateway Mortgage’s Correspondent Lending Division business hours are between 8:00 a.m. and 6:00 p.m. (CT), Monday through Friday.

Gateway is closed on the following holidays:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Friday after Thanksgiving
  • Christmas Day

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  • ANNOUNCEMENTS:

    Effective Wednesday, September 18th, 2019 Gateway Mortgage Group Mortgagee Clause will change and mu... Read More
    As previously announced in Gateway’s announcement dated  August 14th, 2019, Gateway has updated t... Read More
    FHA Cash-out Max LTV and VA Refinance Max LTV\r\n\r\nFHA Max LTV for Cash-out Refinances\r\n\r\nAs of August... Read More
    Effective immediately, Gateway Mortgage Group, Correspondent Lending, a division of Gateway First Ba... Read More
    Downpayment Assistance and Operating in a Governmental Capacity\r\n\r\nAs of July 23, 2019 HUD issued FH... Read More