Contact Us

Gateway Mortgage Group, Correspondent Division, a division of Gateway First Bank

Sales & Operations Center
18583 Dallas Parkway, Suite 250
Dallas, TX 75287
Main: 855.825.6522

Servicing Center
244 South Gateway Place
Jenks, OK 74037
Main: 877.764.9319

Registration and Commitment/Lock Desk

Commitment Desk / Lock Desk 855-825-6520 (Toll Free)
Best Effort First & Second Liens CorrLock@GatewayLoan.com
Best Effort TVLB Locks and SETH GoldStar Second Lien CorrBonds@GatewayLoan.com
Mandatory Bid Lock Desk MandatoryBids@GatewayLoan.com
Commitment / Lock Desk Personnel Hours Hours 8:00 a.m. to 6:00 p.m. CT
Manual Locking Hours for Gateway Second Liens and SETH GoldStar Second Liens Hours 8:00 a.m. to 6:00 p.m. CT
GEMS Online Locking Hours First Posting to 11:59 p.m. CT

Business Hours and Holiday Schedule

Gateway Mortgage’s Correspondent Lending Division business hours are between 8:00 a.m. and 6:00 p.m. (CT), Monday through Friday.

Gateway is closed on the following holidays:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Friday after Thanksgiving
  • Christmas Day

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  • ANNOUNCEMENTS:

    FHA Loan Limit\r\n\r\nEffective with case numbers assigned on or after January 1, 2020, Gateway Mortgage... Read More
    The Taxpayer First Act was signed into law on July 1, 2019.  The act includes a provision that pers... Read More
    Gateway Mortgage has made an update to our Flood Insurance Policy.\r\n\r\nThe required coverage offered ... Read More
    Gateway has recently made a few updates to our Client Guide.  A quick summary of those changes are ... Read More
    On October 4, 2019 FEMA issued a Disaster Declaration for Texas Tropical Storm Imelda (DR-4466).\r\nMa... Read More