Contact Us

Gateway Mortgage Group, Correspondent Division, a division of Gateway First Bank

Sales & Operations Center
18583 Dallas Parkway, Suite 250
Dallas, TX 75287
Main: 855.825.6522

Servicing Center
244 South Gateway Place
Jenks, OK 74037
Main: 877.764.9319

Registration and Commitment/Lock Desk

Commitment Desk / Lock Desk 855-825-6520 (Toll Free)
Best Effort First & Second Liens CorrLock@GatewayLoan.com
Best Effort TVLB Locks and SETH GoldStar Second Lien CorrBonds@GatewayLoan.com
Mandatory Bid Lock Desk MandatoryBids@GatewayLoan.com
Commitment / Lock Desk Personnel Hours Hours 8:00 a.m. to 6:00 p.m. CT
Manual Locking Hours for Gateway Second Liens and SETH GoldStar Second Liens Hours 8:00 a.m. to 6:00 p.m. CT
GEMS Online Locking Hours First Posting to 11:59 p.m. CT

Business Hours and Holiday Schedule

Gateway Mortgage’s Correspondent Lending Division business hours are between 8:00 a.m. and 6:00 p.m. (CT), Monday through Friday.

Gateway is closed on the following holidays:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Friday after Thanksgiving
  • Christmas Day

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  • ANNOUNCEMENTS:

    Effective with Locks taken on or after July 15, 2019, Clients will be required to use the AUS system... Read More
    Please take a moment to review the updated Overlay Matrix, available on our website as of May 17th, ... Read More
    On December 5, 2018, Gateway Mortgage Group, LLC (“Gateway”) entered into a definitive merger ag... Read More
    As of April 25, 2019 the Federal Housing Administration (FHA) published Mortgagee Letter (ML) 2019-... Read More
    As of April 18th, 2019, Gateway Mortgage Group Correspondent Lending aligned with the Federal Housin... Read More