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Sales & Operations Center
5100 Tennyson Parkway, Suite 100
Plano, TX 75024
Main: 855.825.6522
Servicing Center
244 South Gateway Place
Jenks, OK 74037
Main: 877.764.9319
Registration and Commitment/Lock Desk
| Commitment Desk / Lock Desk |
|---|
| 855-825-6520 (Toll Free) |
| Best Effort First & Second Liens |
| CorrLock@GatewayLoan.com |
| Best Effort TVLB Locks and SETH GoldStar Second Lien |
| CorrBonds@GatewayLoan.com |
| Mandatory Bid Lock Desk |
| MandatoryBids@GatewayLoan.com |
| Commitment / Lock Desk Personnel Hours |
| Hours 8:00 a.m. to 6:00 p.m. CT |
| Manual Locking Hours for Gateway Second Liens and SETH GoldStar Second Liens |
| Hours 8:00 a.m. to 6:00 p.m. CT |
| GEMS Online Locking Hours |
| First Posting to 11:59 p.m. CT |
Business Hours and Holiday Schedule
Gateway First Bank’s Correspondent Lending Division business hours are between 8:00 a.m. and 6:00 p.m. (CT), Monday through Friday.
Gateway is closed on the following holidays:
| New Year’s Day | Monday, January 1, 2024 |
| Birthday of Martin Luther King, Jr. | Monday, January 15, 2024 |
| Presidents Day | Monday, February 19, 2024 |
| Memorial Day | Monday, May 27, 2024 |
| Juneteenth | Wednesday, June 19, 2024 |
| Independence Day | Thursday, July 4, 2024 |
| Labor Day | Monday, September 2, 2024 |
| Columbus/Indigenous People’s Day | Monday, October 14, 2024 |
| Veterans’ Day | Monday, November 11, 2024 |
| Thanksgiving Day | Thursday, November 28, 2024 |
| Christmas Day | Wednesday, December 25, 2024 |