Contact Us

Gateway Mortgage Group, Correspondent Division, a division of Gateway First Bank

Sales & Operations Center
18583 Dallas Parkway, Suite 250
Dallas, TX 75287
Main: 855.825.6522

Servicing Center
244 South Gateway Place
Jenks, OK 74037
Main: 877.764.9319

Registration and Commitment/Lock Desk

Commitment Desk / Lock Desk 855-825-6520 (Toll Free)
Best Effort First & Second Liens CorrLock@GatewayLoan.com
Best Effort TVLB Locks and SETH GoldStar Second Lien CorrBonds@GatewayLoan.com
Mandatory Bid Lock Desk MandatoryBids@GatewayLoan.com
Commitment / Lock Desk Personnel Hours Hours 8:00 a.m. to 6:00 p.m. CT
Manual Locking Hours for Gateway Second Liens and SETH GoldStar Second Liens Hours 8:00 a.m. to 6:00 p.m. CT
GEMS Online Locking Hours First Posting to 11:59 p.m. CT

Business Hours and Holiday Schedule

Gateway Mortgage’s Correspondent Lending Division business hours are between 8:00 a.m. and 6:00 p.m. (CT), Monday through Friday.

Gateway is closed on the following holidays:

  • New Year’s Day
  • Birthday of Martin Luther King, Jr.
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Christmas Day

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